Projects
ICONCEPTS B to B AND B TO C Campaigns
ICONCEPTS Call Center is a leading provider of call center services in Pakistan. The company has a wide range of experience in providing B2B services to businesses of all sizes, including those in the United Kingdom and Canada. In recent years, ICONCEPTS Call Center has worked with a number of B2B companies in these two countries to provide business energy, telecom, and internet services.
Business energy: ICONCEPTS Call Center has worked with a number of UK and Canadian businesses that supply electricity and gas to homes and businesses. These projects have involved a variety of tasks, such as lead generation, customer support, and sales. For example, ICONCEPTS Call Center worked with British Gas to provide customer support for its business customers in the UK. The call center agents were able to answer questions about billing, contracts, and technical issues. They were also able to help customers switch to a different energy plan if they found a better deal. ICONCEPTS Call Center also worked with Rogers to provide customer support for its business customers in Canada. The call center agents were able to answer questions about billing, contracts, and technical issues. They were also able to help customers switch to a different energy plan if they found a better deal.
Business telecom and internet services: ICONCEPTS Call Center has also worked with a number of UK and Canadian businesses that provide telecom and internet services to businesses and consumers. These projects have involved a variety of tasks, such as sales, customer support, and technical support. For example, ICONCEPTS Call Center worked with BT to provide sales support for its business customers in the UK. The call center agents were able to help businesses find the right telecom and internet plan for their needs. They were also able to answer questions about billing, contracts, and technical issues. ICONCEPTS Call Center also worked with Bell Canada to provide sales support for its business customers in Canada. The call center agents were able to help businesses find the right telecom and internet plan for their needs. They were also able to answer questions about billing, contracts, and technical issues.
Home security services: ICONCEPTS Call Center has also worked with a number of UK and Canadian businesses that provide home security services. These projects have involved a variety of tasks, such as lead generation, customer support, and technical support. For example, ICONCEPTS Call Center worked with Go Solar USA to provide customer support for its business customers in the US. The call center agents were able to answer questions about billing, contracts, and technical issues. They were also able to help customers switch to a different energy plan if they found a better deal.
ICONCEPTS Call Center Works with Business Water Supplies Companies to Provide Customer Support and Sales
Customer support: ICONCEPTS Call Center has worked with a number of business water supplies companies to provide customer support for their business customers. These projects have involved a variety of tasks, such as answering questions about billing, contracts, and technical issues. For example, ICONCEPTS Call Center worked with Wave Water to provide customer support for its business customers. The call center agents were able to answer questions about billing, contracts, and technical issues. They were also able to help businesses switch to a different water plan if they found a better deal.
Sales: ICONCEPTS Call Center has also worked with a number of business water supplies companies to provide sales support for their business customers. These projects have involved a variety of tasks, such as helping businesses find the right water plan for their needs, answering questions about contracts and billing, and closing sales deals. For example, ICONCEPTS Call Center worked with Clear Business to provide sales support for its business customers. The call center agents were able to help businesses find the right water plan for their needs, answer questions about contracts and billing, and close sales deals.
ICONCEPTS Call Center Works with Travel and Tourism Companies to Provide Booking and Customer Support Services
ICONCEPTS Call Center is a leading provider of call center services in Pakistan. The company has a wide range of experience in providing B2B and B2C services to businesses of all sizes, including those in the travel and tourism industry. In recent years, ICONCEPTS Call Center has worked with a number of travel and tourism companies to provide booking and customer support services.
Travel booking: ICONCEPTS Call Center has worked with a number of travel and tourism companies to provide booking services for flights, hotels, and other travel arrangements. For example, ICONCEPTS Call Center worked with Flight Giant UK to provide customer support for its booking services. The call center agents were able to answer questions about flight schedules, pricing, and booking procedures. They were also able to help customers book flights and make changes to their reservations.
Customer support: ICONCEPTS Call Center has also worked with a number of travel and tourism companies to provide customer support services. For example, ICONCEPTS Call Center worked with Pak and Ride to provide customer support for its airport shuttle service. The call center agents were able to answer questions about shuttle schedules, pricing, and booking procedures. They were also able to help customers book shuttle rides and make changes to their reservations.
ICONCEPTS Call Center is a valuable partner for travel and tourism companies that need help with booking and customer support services. The company has a team of experienced and qualified call center agents who can provide a wide range of services, including lead generation, customer support, sales, and technical support. ICONCEPTS Call Center is committed to providing high-quality service to its clients, and it is always looking for ways to improve its offerings.
ICONCEPTS Call Center Works with Banking and Finance Companies to Provide Customer Support and Sales Services
ICONCEPTS Call Center is a leading provider of call center services in Pakistan. The company has a wide range of experience in providing B2B services to businesses of all sizes, including those in the banking and finance industry. In recent years, ICONCEPTS Call Center has worked with a number of banking and finance companies to provide customer support and sales services.
Customer support: ICONCEPTS Call Center has worked with a number of banking and finance companies to provide customer support for their customers. These projects have involved a variety of tasks, such as answering questions about accounts, loans, and other financial products. For example, ICONCEPTS Call Center worked with Parklays Bank to provide customer support for its customers in Pakistan. The call center agents were able to answer questions about accounts, loans, and other financial products. They were also able to help customers with their banking needs.
Sales: ICONCEPTS Call Center has also worked with a number of banking and finance companies to provide sales support for their products and services. These projects have involved a variety of tasks, such as cold calling potential customers, qualifying leads, and closing deals. For example, ICONCEPTS Call Center worked with RMS Finance to provide sales support for its car leasing products. The call center agents were able to cold call potential customers, qualify leads, and close deals. They were also able to answer questions about the car leasing products and help customers find the right product for their needs.
ICONCEPTS Call Center is a valuable partner for banking and finance companies that need help with customer support and sales. The company has a team of experienced and qualified call center agents who can provide a wide range of services, including answering questions, providing support, and closing deals. ICONCEPTS Call Center is committed to providing high-quality service to its clients, and it is always looking for ways to improve its offerings.
ICONCEPTS Call Center Partners with HALAL SUPERSTORE UK to Provide Customer Support
ICONCEPTS Call Center is a leading provider of call center services in Pakistan. The company has a wide range of experience in providing customer support to businesses of all sizes, including e-commerce businesses. In recent years, ICONCEPTS Call Center has partnered with HALAL SUPERSTORE UK, a leading online retailer of halal food and groceries, to provide customer support.
HALAL SUPERSTORE UK: HALAL SUPERSTORE UK is a leading online retailer of halal food and groceries in the United Kingdom. The company offers a wide range of products, including fresh produce, frozen foods, meats, seafood, snacks, and drinks. HALAL SUPERSTORE UK also offers a variety of services, such as home delivery, click & collect, and subscription boxes.
ICONCEPTS Call Center: ICONCEPTS Call Center is a leading provider of call center services in Pakistan. The company has a team of experienced and qualified call center agents who can provide a wide range of services, including customer support, sales, and technical support. ICONCEPTS Call Center is committed to providing high-quality service to its clients, and it is always looking for ways to improve its offerings.
Partnership: ICONCEPTS Call Center and HALAL SUPERSTORE UK partnered in 2022 to provide customer support for HALAL SUPERSTORE UK’s online customers. The partnership has been successful in helping HALAL SUPERSTORE UK improve its customer service and satisfaction.
Benefits of the partnership: The partnership between ICONCEPTS Call Center and HALAL SUPERSTORE UK has been beneficial for both companies. For HALAL SUPERSTORE UK, the partnership has helped to improve its customer service and satisfaction. The company has been able to provide its customers with 24/7 customer support, which has helped to reduce customer wait times and improve customer satisfaction.
For ICONCEPTS Call Center, the partnership has helped to expand its reach into the UK market. The company has been able to gain new clients and increase its revenue. The partnership has also helped ICONCEPTS Call Center to improve its reputation as a reliable and trustworthy call center provider. The partnership between ICONCEPTS Call Center and HALAL SUPERSTORE UK is a mutually beneficial relationship that has helped both companies to grow and succeed. The partnership is expected to continue to be successful in the future.
ICONCEPTS Call Center Helps Cleaning Companies Provide Customer Service and Sales Support
ICONCEPTS Call Center is a leading provider of call center services in Pakistan. The company has a wide range of experience in providing customer service and sales support to businesses of all sizes, including cleaning companies. In recent years, ICONCEPTS Call Center has worked with a number of cleaning companies to provide customer service and sales support.
Duct cleaning: ICONCEPTS Call Center has worked with a number of cleaning companies that provide duct cleaning services to homes and businesses. These projects have involved a variety of tasks, such as lead generation, scheduling, and customer support. For example, ICONCEPTS Call Center worked with Duct Kings to provide customer support for its residential customers. The call center agents were able to answer questions about scheduling, pricing, and the duct cleaning process. They were also able to help customers schedule appointments and troubleshoot any problems that they may have had.
Genito Online AMS: ICONCEPTS Call Center has also worked with a number of cleaning companies that sell cleaning products and supplies online. These projects have involved a variety of tasks, such as order processing, customer support, and marketing. For example, ICONCEPTS Call Center worked with Genito Online AMS to provide customer support for its online customers. The call center agents were able to answer questions about products, pricing, and shipping. They were also able to help customers process orders and troubleshoot any problems that they may have had.
ICONCEPTS Call Center is a valuable partner for cleaning companies that need help with customer service and sales support. The company has a team of experienced and qualified call center agents who can provide a wide range of services, including lead generation, scheduling, order processing, customer support, and marketing. ICONCEPTS Call Center is committed to providing high-quality service to its clients, and it is always looking for ways to improve its offerings
ICONCEPTS Call Center Works with Canadian Real Estate Companies to Provide Lead Generation and Customer Support
ICONCEPTS Call Center is a leading provider of call center services in Pakistan. The company has a wide range of experience in providing B2B services to businesses of all sizes, including those in Canada. In recent years, ICONCEPTS Call Center has worked with a number of Canadian real estate companies to provide lead generation and customer support.
Lead generation: ICONCEPTS Call Center has worked with a number of Canadian real estate companies to generate leads for their businesses. The call center agents have been able to reach out to potential clients, qualify them, and schedule appointments for their sales representatives. For example, ICONCEPTS Call Center worked with Real Estate House Hunters to generate leads for their business. The call center agents were able to reach out to potential clients who were interested in buying or selling a home in Canada. They were also able to qualify these leads and schedule appointments for the company’s sales representatives.
Customer support: ICONCEPTS Call Center has also worked with a number of Canadian real estate companies to provide customer support. The call center agents have been able to answer questions about properties, the real estate market, and the company’s services. They have also been able to resolve customer complaints and issues. For example, ICONCEPTS Call Center worked with Canada Property Campaign to provide customer support for its business. The call center agents were able to answer questions about properties that were listed on the company’s website. They were also able to help customers find the right property for their needs.
ICONCEPTS Call Center is a valuable partner for Canadian real estate companies that need help with lead generation and customer support. The company has a team of experienced and qualified call center agents who can provide a wide range of services, including lead generation, customer support, sales, and technical support. ICONCEPTS Call Center is committed to providing high-quality service to its clients, and it is always looking for ways to improve its offerings.
ICONCEPTS Call Center Works with Health and Insurance Companies in Pakistan and the UK
ICONCEPTS Call Center is a leading provider of call center services in Pakistan. The company has a wide range of experience in providing B2B and B2C services to businesses of all sizes, including those in the health and insurance industries. In recent years, ICONCEPTS Call Center has worked with a number of health and insurance companies in Pakistan and the UK to provide a variety of services, including:
- Appointment setting: ICONCEPTS Call Center has worked with a number of health care providers, including hospitals, clinics, and doctors’ offices, to set appointments for patients. The call center agents are able to schedule appointments in a variety of ways, including by phone, email, and online chat.
- Customer support: ICONCEPTS Call Center has also worked with a number of insurance companies to provide customer support to their policyholders. The call center agents are able to answer questions about policies, claims, and billing. They can also help policyholders file claims and resolve disputes.
- Injury claims: ICONCEPTS Call Center has also worked with a number of law firms to handle injury claims. The call center agents are able to gather information from claimants, such as the date and time of the accident, the injuries sustained, and the names and contact information of witnesses. They can also help claimants file claims and negotiate settlements.
ICONCEPTS Call Center is a valuable partner for health and insurance companies that need help with a variety of tasks, including appointment setting, customer support, and injury claims. The company has a team of experienced and qualified call center agents who can provide high-quality service to its clients.
ICONCEPTS Call Center Helps Education Businesses Improve Admissions
ICONCEPTS Call Center is a leading provider of call center services in Pakistan. The company has a wide range of experience in providing B2B services to businesses of all sizes, including those in the education sector. In recent years, ICONCEPTS Call Center has worked with a number of education businesses to help them improve their admissions process.
Education: ICONCEPTS Call Center has worked with a number of education businesses to provide a variety of services related to admissions, including:
- Lead generation: ICONCEPTS Call Center can help education businesses generate leads by calling potential students and providing them with information about the school’s programs and admissions process.
- Application processing: ICONCEPTS Call Center can help education businesses process applications by collecting and verifying student information, scheduling interviews, and sending out acceptance letters.
- Financial aid: ICONCEPTS Call Center can help education businesses provide financial aid to students by answering questions about financial aid programs, completing financial aid applications, and sending out financial aid awards.
- Student support: ICONCEPTS Call Center can also provide student support by answering questions about the school’s policies and procedures, helping students register for classes, and providing assistance with academic problems.
ICONCEPTS Call Center is a valuable partner for education businesses that need help with admissions. The company has a team of experienced and qualified call center agents who can provide a wide range of services to help education businesses improve their admissions process.
ICONCEPTS Call Center Works with DU Telecom and Atislat to Provide Customer Support and Sales Services
ICONCEPTS Call Center is a leading provider of call center services in Pakistan. The company has a wide range of experience in providing B2B and B2C services to businesses of all sizes. In recent years, ICONCEPTS Call Center has worked with a number of UAE-based companies, including DU Telecom and Atislat.
DU Telecom: DU Telecom is the leading telecommunications provider in the UAE. It offers a wide range of services, including mobile phone plans, fixed-line internet, and television packages. ICONCEPTS Call Center has worked with DU Telecom to provide customer support for its customers. The call center agents are able to answer questions about billing, contracts, and technical issues. They are also able to help customers troubleshoot problems with their services.
Atislat: Atislat is a leading internet service provider in the UAE. It offers a wide range of internet plans, including fiber optic and DSL. ICONCEPTS Call Center has worked with Atislat to provide customer support for its customers. The call center agents are able to answer questions about billing, contracts, and technical issues. They are also able to help customers troubleshoot problems with their internet services.
Customer support: ICONCEPTS Call Center provides customer support for a variety of sectors, including telecom, internet, and energy. The call center agents are able to answer questions about billing, contracts, and technical issues. They are also able to help customers troubleshoot problems with their services.
Lead generation: ICONCEPTS Call Center also provides lead generation services for businesses in the UAE. The call center agents are able to identify potential customers and qualify them for the business’s products or services. They are also able to schedule appointments for the business’s sales team.
Sales appointment setting: ICONCEPTS Call Center also provides sales appointment setting services for businesses in the UAE. The call center agents are able to identify potential customers and schedule appointments for the business’s sales team. They are also able to provide the sales team with information about the potential customers, such as their name, contact information, and interest in the business’s products or services.
Data validation: ICONCEPTS Call Center also provides data validation services for businesses in the UAE. The call center agents are able to verify the accuracy of data, such as customer information, product information, and pricing information. They are also able to identify and correct any errors in the data.
ICONCEPTS Call Center is a valuable partner for UAE-based companies that need help with customer support, sales, and data validation. The company has a team of experienced and qualified call center agents who can provide a wide range of services to meet the needs of businesses of all sizes. ICONCEPTS Call Center is committed to providing high-quality service to its clients, and it is always looking for ways to improve its offerings.
ICONCEPTS Call Center Works with Printing, IT Support, and Registration and Affiliation Companies
ICONCEPTS Call Center is a leading provider of call center services in Pakistan. The company has a wide range of experience in providing B2B services to businesses of all sizes, including those in the printing, IT support, and registration and affiliation industries. In recent years, ICONCEPTS Call Center has worked with a number of these companies to provide a variety of services, such as:
- Printing: ICONCEPTS Call Center has worked with a number of printing companies in the United States and United Kingdom to provide order taking services. The call center agents are able to take orders for a variety of printing products, including business cards, brochures, flyers, and posters. They are also able to provide customer support for printing customers, such as answering questions about pricing, turnaround times, and shipping.
- IT support: ICONCEPTS Call Center has also worked with a number of IT support companies in the United States and United Kingdom to provide technical support services. The call center agents are able to troubleshoot a wide range of IT problems, such as computer crashes, software issues, and network problems. They are also able to provide customer support for IT customers, such as answering questions about software, hardware, and security.
- Registration and affiliation: ICONCEPTS Call Center has also worked with a number of registration and affiliation companies in the United States and United Kingdom to provide customer support services. The call center agents are able to answer questions about registration and affiliation processes, such as how to register a business, how to become a member of an association, and how to apply for a license. They are also able to provide customer support for registration and affiliation customers, such as answering questions about fees, deadlines, and documentation requirements.
ICONCEPTS Call Center is a valuable partner for printing, IT support, and registration and affiliation companies that need help with customer support, order taking, and technical support. The company has a team of experienced and qualified call center agents who can provide a wide range of services, and it is always looking for ways to improve its offerings.
ICONCEPTS Call Center Works with Government Agencies and Industry Bodies in Pakistan
ICONCEPTS Call Center is a leading provider of call center services in Pakistan. The company has a wide range of experience in providing services to government agencies and industry bodies. In recent years, ICONCEPTS Call Center has worked with a number of these organizations to provide a variety of services, including:
- Customer support: ICONCEPTS Call Center has worked with a number of government agencies and industry bodies to provide customer support to their clients. For example, ICONCEPTS Call Center worked with the Ministry of IT to provide customer support for its e-government services. The call center agents were able to answer questions about the services, help users with technical problems, and provide general information about the government.
- Lead generation: ICONCEPTS Call Center has also worked with a number of government agencies and industry bodies to generate leads for their businesses. For example, ICONCEPTS Call Center worked with the Pakistan Software Export Board to generate leads for its IT services. The call center agents were able to identify potential customers, qualify them, and provide them with information about the board’s services.
- Sales: ICONCEPTS Call Center has also worked with a number of government agencies and industry bodies to sell their products and services. For example, ICONCEPTS Call Center worked with the Lahore Chamber of Commerce and Industry to sell its membership packages. The call center agents were able to reach out to potential members, explain the benefits of membership, and close deals.
- Training and development: ICONCEPTS Call Center has also worked with a number of government agencies and industry bodies to provide training and development for their employees. For example, ICONCEPTS Call Center worked with the PTA to provide training on customer service and technical support. The training sessions were designed to help employees improve their skills and knowledge, and to provide them with the tools they need to provide excellent customer service.
ICONCEPTS Call Center is a valuable partner for government agencies and industry bodies in Pakistan. The company has a team of experienced and qualified call center agents who can provide a wide range of services, including customer support, lead generation, sales, and training and development. ICONCEPTS Call Center is committed to providing high-quality service to its clients, and it is always looking for ways to improve its offerings.
ICONCEPTS Call Center Provides Hotel Booking Services for Luxury Yard Booking and Lemo Services
ICONCEPTS Call Center is a leading provider of call center services in Pakistan. The company has a wide range of experience in providing B2B services to businesses of all sizes, including those in the travel and tourism industry. In recent years, ICONCEPTS Call Center has worked with a number of travel and tourism businesses, including Luxury Yard Booking and Lemo Services.
Luxury Yard Booking: Luxury Yard Booking is a luxury travel agency that specializes in booking hotels and other accommodations for clients in the United Kingdom, United States, and Pakistan. ICONCEPTS Call Center has worked with Luxury Yard Booking to provide customer support and sales services. The call center agents are able to answer questions about hotel availability, rates, and amenities. They can also help clients book hotels and other accommodations.
Lemo Services: Lemo Services is a hotel booking agency that operates in the United Arab Emirates. ICONCEPTS Call Center has worked with Lemo Services to provide customer support and sales services. The call center agents are able to answer questions about hotel availability, rates, and amenities. They can also help clients book hotels and other accommodations.
ICONCEPTS Call Center is a valuable partner for travel and tourism businesses that need help with hotel booking services. The company has a team of experienced and qualified call center agents who can provide a wide range of services, including customer support, sales, and technical support. ICONCEPTS Call Center is committed to providing high-quality service to its clients, and it is always looking for ways to improve its offerings.
Why BPO?
- Enhance operational efficiency & scalability
- Huge Cost Savings
- Focus on developing core aspects of your business
- Access to specialized industry knowledge
- Save the Capital Expense required to build a contact center & back office
Why Choose Us?
- Access our expertise and a decade long experience
- Cost Effective
- Long vintage of business operation
- Access to voice skills
- Access to technically skilled workforce
We are here for your customers 24X7! Stay well connected with your clients
and make them trust you more than ever with Go4customer!
Call Center in pakistan Advantages
Highly trained and skilled professionals
Expertise in technology
Enables 24*7 customer support
Preferred destination for outsourcing
Cost-effective customer support
Modernized Infrastructure and technology
Next-gen Call Center Outsourcing at your disposal
We make call center outsourcing a viable choice for businesses to achieve growth. We deliver best call center services by maintaining high training standards, integrating AI and data driven technology and offering 360° customer support. With us, you invest in customer relations built on trust and exceptional experience.
Let’s talk about how i Concepts will